We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

How it works

• Use the form above to find your order and choose the item(s) you’d like to return or exchange.
• Choose store credit, a different size, a different item, or a refund.
• We’ll review your request and email you the next steps. Please don’t send anything back until your request has been approved.

All returns must be requested within 14 days of receiving your order, and items must be in their original, unworn condition with tags and packaging. Please read our full Returns Policy before submitting a request.

Item faulty or incorrect? Email a clear photo and your order number to vugaristore@gmail.com.